“Rhonda Gibson, the branch operations manager at our Seymour Branch, is a good example of an employee who goes the “extra mile” to help customers. Many customers will only let Rhonda wait on them and no one else will do. She has helped many elderly customers deal with not only bank problems, but other financial problems as well. She has even gone as far as to go to the home of a customer who could not make it to the Bank to help them with a problem. Good customer service & problem solving “just comes natural to her.” It is a part of who she is.”
Jeff Catlett, SCB